Even in the most cohesive and smooth running organizations, conflict will
arise in day-to-day operations and decision making. The conflict may be between
employees or between employees and management. Given the increased stress of
today's workplace, they are common and have given birth to a new term "office
rage". These conflicts or confrontations are extremely disruptive, squander
time and resources, with the costs rising as the problem continues – lost
productivity, costly resignations, legal fees, litigation and liability for
the employer. Fortunately, early intervention in internal disputes can resolve
conflicts before they get out of hand, save time and money, save a valued employee
and even repair personal relationships.
Depending on the circumstances, a third party experienced at mediation and
conflict resolution may be able to intervene, defuse the problem and help you
to resolve the conflict for the betterment of your organization and the employees
involved.
The Human Resource Department is experienced at mediation and successful conflict
resolution. Our staff includes experienced professionals who have successfully
resolved workplace conflicts through informal, one-on-one facilitation and
formal methods such as mediation.
THRD brings the following to your organization:
Expertise in every facet of conflict resolution.
Background in
all types of organizations (manufacturing, service, banking, health care,
non-profit, government, and union environments).
Experience working with
management, salaried and hourly employees.
External objectivity and credibility
with employees.
Resource support including on-staff employment attorney
and in-depth HR reference library.
Immediate response time - often within
24 hours of your call.
Familiarity with handling sensitive and confidential
information.
Excellent communicators who keep you informed of the probability
of success and the process as it evolves.
No additions to payroll, benefits
or taxes; you have complete control of expenses.
Consistent representatives
responding to all your cases.
Ability to handle multiple conflicts concurrently.
Readiness to
travel, as needed, to your company locations.
